Terms of service

Welcome to Esouqna.com. By accessing our website or placing an order, you agree to the terms outlined below. Please read these Terms of Service carefully before using our site or making a purchase.

1. Overview

This website is operated by Esouqna. Throughout the site, the terms “we,” “us,” and “our” refer to Esouqna. By using any part of our website or services, you agree to be bound by these Terms of Service.

2. Eligibility & Acceptable Use

  • You must be 18 years or older to use our website in the UAE and KSA.

  • You agree not to use our site or products for any unlawful or unauthorized purpose.

  • Violation of these terms may result in account suspension or service termination.

3. Product Information

We strive to provide accurate, up-to-date product descriptions and visuals. However:

  • Colors and images may vary slightly depending on your device or screen settings.

  • We reserve the right to modify or discontinue products at any time without prior notice.

4. Pricing & Payment

  • Prices are displayed in AED or SAR, depending on your location.

  • Prices include VAT, unless otherwise stated.

  • We accept major debit/credit cards and secure online payment methods.

  • Orders are confirmed only after successful payment.

5. Shipping & Delivery

Please refer to our [Shipping Policy] for complete details.

  • Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

6. Returns & Refunds

Please refer to our [Return & Refund Policy] for information on eligibility, procedures, and timelines.

7. Account Registration & Security

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to provide accurate, current, and complete information when registering or updating your account.

8. Third-Party Services

  • Our website may include links or integrations with third-party services.

  • Esouqna is not responsible for the content, privacy policies, or practices of third-party websites.

9. Intellectual Property

  • All content on Esouqna.com—including text, images, graphics, logos, and branding—is the intellectual property of Esouqna.

  • No part of the site may be copied, reproduced, or distributed without our written permission.

10. Changes to These Terms

  • Esouqna reserves the right to update or change these Terms of Service at any time.

  • The most current version will always be posted on this page.

  • Your continued use of our website indicates your acceptance of any changes.

11. Contact Us

If you have any questions or concerns regarding these Terms of Service:

📧 esouqnaofficial@gmail.com
🌍 Based in the United Arab Emirates & Saudi Arabia